Note: This is the only commercially available printed book on Microsoft Dynamics CRM Online 2013.

Microsoft Dynamics CRM Online 2013 Quick Reference  is an essential guide for exploring end-user features in Microsoft Dynamics CRM Online 2013. With the introduction of real-time dashboards and reports, and even tighter integration with Outlook, this version set the industry standard for cloud CRM platforms. The incorporation of Microsoft CRM Online 2013 into Office 365.

Microsoft Dynamics CRM Online 2013 Quick Reference  includes step-by-step instructions, tips & tricks, and expert advice from several of the country's top CRM consultants.