Buy this book from Amazon here.  Buy this book from Barnes & Noble here. is a widely used online CRM application. Targeted to busy sales professionals, can be used to manage sales, accounts, contacts, correspondence, activities, and more. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of's complex feature set.

Maximizing Your Sales with  is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary software.  Topics like creating contacts and accounts, adding opportunities, managing schedules, writing letters, sending e-mails, and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their users. With this quick, to-the-point resource, you won't just be "up and running" in; you'll be an expert!

  • Paperback: 272 pages
  • Publisher: Cengage Learning PTR
  • Language: English
  • ISBN-10: 159863562X
  • ISBN-13: 978-1598635621